FAQ
Frequently Asked Questions About What We Do
If yours is not here, call and ask. Nobody at this number works on commission, so you will get the answer rather than a pitch.
How long does a full roof replacement take?
Most single-family homes are torn off and reroofed within one to two working days. Steep pitches, multiple dormers or hidden deck damage can add a day, and we tell you before the crew arrives if that is likely.
Do you help with storm insurance claims?
We document the damage with dated photographs, slope measurements and a written scope your adjuster can price directly. We do not file the claim for you, but we will meet the adjuster on site.
What roofing materials do you install?
Architectural and three-tab asphalt, standing seam and exposed-fastener metal, synthetic slate and shake, and single-ply membrane for low-slope and flat sections. We are certified installers for the systems we quote.
Repair or replace — how do I know?
If the damage is localised and the field shingles still have granules and flexibility, repair is usually the better spend. Widespread granule loss, curling edges or a third leak in two years points the other way, and we will say so.
Is my garden and driveway protected?
Beds, shrubs, windows and any outdoor units get covered before the first shingle moves. Debris drops into a ground tarp, and we run a rolling magnet over lawn, drive and kerb at the end of each day.
What warranty comes with the work?
Ten years on our workmanship, transferable once, alongside the manufacturer warranty on the materials themselves. We register the material warranty on your behalf before the job closes.
Can gutters and siding be done at the same time?
Yes, and it usually costs less than booking them separately because the scaffolding, disposal and crew mobilisation are shared. It also means one warranty covering the roof-to-wall junction.
How quickly can someone look at a leak?
Active leaks are triaged the same day we hear about them. If conditions are unsafe for the roof, we tarp from below or from a ladder line and return for the permanent repair once the weather clears.